Reviews

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  • Overall Rating:
    Van Young - Spring, TX
  • "The Service Department and Staff at The Woodlands Harley Davidson is outstanding! My treatment and experience there was First Class. They were very informative with what was going on with my bike and extremely helpful for transporting it to/from the dealership. Thank you so much for taking care of my bike and I like family. A special shout out to Ms. Jennifer for her patience and outgoing personality. That smiling face and customer service focus made my day. You Rock!!"

    Overall Rating:
    Melanie Dugar - Tomball, TX
  • "Thank you so much for changing what could have been a nightmare into a chance to be in contact with great people who believe in "the motorcycle family". My husband, Sergei, was in a crash in Houston on Sunday morning. He got lucky (no oncoming traffic) and escaped with "only" 4 broken ribs and a broken collarbone. Oh, and an 800 pound motorcycle (99 FHLT) in the parking lot of the emergency room that needed to come home to New York. I had left messages all over Houston trying to find someone who could help me keep the bike until I could arrange shipping. You called within 5 minutes of your opening on Tuesday (Pete in Sales). Within 10 minutes you had offered to go get the bike and keep it for as long as it took to arrange shipping (Daniel in Service). Words cannot do justice to the relief I felt when I understood that we were part of "the motorcycle family" (Daniel's words) and that I had nothing to worry about. I hope that we can somehow do something for you that will come close to what you have done for us. Many thanks, and please come visit us in New York - Sergei will be ready to show you the Tri-State area and New England in about 8 weeks (doctor's orders) which is high summer and a great time to be here. Best regards, and a million, make that infitnity, thanks - Sara Fischer 646-924-6984."

    Overall Rating:
    Sara Fischer - New York, NY
  • "I've been on Motorcycles since I was 14... Motocross, Enduro, Street 3 Cyl 2 Stroke Suzuki's in the 80s. Later on to Norton (a basket case), A Sporty and after some time, a Road King. All of them have benefited my sanity in one way or the other... The 07 Road King (96ci/6spd) was a realization of years before, and it truly became my sanctuary.

    Fast Forward...

    In Oct I came in after talking to James for a while and wanted to ride a new 107 or 104 and planned to move into a different frame. When I got to the store and picked the Road Glide... I got what I expected... A powerful smooth bike with stability and bling to match... but couldn't have expected what came next. Went out with another rider and he took a new Road King Special 107... I asked if we could switch, since I owned an 07, I wanted to see the difference. When I sat the '18... it felt like home... then the other rider simply said, this one isn't as heavy as the Road Glide. Both 107s but oh man... I was about to discover weight and power. He jumped on the Glide and muscled on. I had to be a little "lickitee-split" and as I pulled onto the road and rolled the thottle... flashbacks of a 250 motocross bike momentarily flashed in my brain as I turned the bars ever so slightly into the breaking back tire... My Fault... My Fun!!The nimble Special snapped up, straight as an arrow, and within a half block... I was along side the other rider and let him know, we could continue... cause seat time is seat time... but I was ready to return the store... I wanted the bike I was setting on. He briefly expressed curiosity then smiled, I guess my expression told the story. We turned back to the store and I was in an amazing state... Can't describe it... but sometimes I tell people, it was pure emotion... that seems to be something to help them understand. I put the first 500 mi on it in about 3 weeks... the rest is history, as they say.The Staff... from front to back and side to side... the best Harley Davidson store I've been in... I am grateful."

    Overall Rating:
    Matt Gee - Magnolia, TX
  • "I recently purchased a 2013 V-Rod Night Rod from a local of Spring, TX. I had brought my trailer from New Orleans, LA and had planned to trailer my bike back home. Having never trailered such a large haul before, me and my father stopped into HD of the Woodlands for some parts and assistance. Kalan (service), Paul (parts) and Kevin (service) went above and beyond their call of duty. Kalan explained to us that he had hauled many bikes before on trailers and knew of the proper way of strapping them down for a long-ride. I am happy to say that my bike was transferred safely and correctly with no damage whatsoever.I am extremely grateful to Kalan and the rest of the Harley-Davidson of the Woodlands staff for their support and thoughtfulness.Sincerely,"

    Overall Rating:
    Anthony Pillitire II - Belle Chasse, LA
  • "The Parts Department is the Best. My Husbands bike has a month with getting fixed and they went above and beyond to help me with everything as my Husband is now in the hospital with some serious medical issues and David and Daniel took alot off of me with the most kindest jesture and help they gave me today to the point i broke down in the middle of the store and was crying because of the issues my Husband is haveing and they have been very paitent with me as i was crying today. they are a God sent right now. THANK YOU DAVE and DANIEL for your help and understanding!!!!!!!!!!!!!!!!!!!!!!!!!! Yall are GREAT. If there was a higher rating I would give it to the Parts Dept. all day long.. God Bless yall."

    Overall Rating:
    Nina Loveless - The Woodlands, TX
  • "Harley-Davidson of the Woodlands is without a doubt The Best dealership I've come across from Hawaii to Texas and points in between. See my full review on their Facebook page (https://www.facebook.com/pg/HARLEYDAVIDSONOFTHEWOODLANDS/reviews/?ref=page_internal#)."

    Overall Rating:
    Chiko Asuncion - Spring, TX
  • "Stevie Ray was absolutely the bomb! Long time HD rider and fan and this was an awesome experience. Will be back when I'm in town!"

    Overall Rating:
    Bobby Hopper - Greencastle, IN
  • "I wish to say that you have a terrific staff and enjoy working with all of them. In particular I must say that some of the staff I work closer with and really appreciate all that they do. These folks make my visits and shopping a pleasure. So particular thanks to:

    Walt - Sales

    John - Parts

    Samantha - Motor Clothes

    Again, you have a great staff and always a pleasure when I visit your store."

    Overall Rating:
    R Ashley Donaldson
  • "Chad,I wanted to Thank You and your employees at your dealership in the Houston area. I was riding with friends to enjoy the Texas gulf coast and broke my exhaust on my 03 FLHT. Even though parts were not readily available that day the guys were able to find them and were ready to work on my bike promptly the next morning. I was in and out and able to meet up with my friends the next night. Thanks again for getting me back on the road. respectfully"

    Overall Rating:
    Jack Smiles - Oklahoma
  • "I just purchased a 2012 Ultra Classic Ltd before Thanksgiving. I truly enjoy the bike and all the accessories that were added. This is an awsome bike and was fully supported by your staff.

    Chad was excellent to work with and provide a great trade in on my RK 2006 and got me all set up on the new bike. Also, Walt was terrific in all aspects of the sale and getting the bike to me. Seriously, Walt was great and I enjoyed the pre-sale attention and as well the excellent post-sale attention.

    Two great people to deal with. Also, i don't want to forget the shop as well. In particular Frank and Laura really were most helpful as well as others that prepared the bike.

    Please convey to all my overall satisfaction. This purchase really made for a good end of the year for me in 2011. Happy Holidays to all HD of The Woodlands,"

    Overall Rating:
    R Ashkey Donaldson
  • "I recently had a really bad experience with a dealer regarding an accident repair. It was awful and I will never go back to them. I went to talk with Bruce Kain at Woodlands Harley service and he could not have been more kind, fair, and professional. He helped me as no one else has since I've been riding Harley's! He was prompt in all our dealings and I could not be more happy with the results! GO HERE if you need service. Ask for Bruce and let him help you out.

    If you have a question, send me an email. I'll tell you everything I know. These guys and gals at Woodlands Harley rock!

    Sincerely,

    Scott Roman

    09 FXDF Fat Bob

    11 Deluxe"

    Overall Rating:
    Scott Roman - Conroe, TX
  • "9/23/16
    I am very pleased with my purchase and experience. Looking forward to long rides"

    Overall Rating:
    Mark Flores - Houston, TX
  • "The service department is excellent all around. Repairs by technician "Freddy" are done with minimal, or no errors. The counter staff, Mike and Nancy are not only the most courteous, but knowledgeable about my preferences and general technical issues. Recently, I took my 2013 FLTRU in for trouble with my speakers. The counter staff, namely Mike, researched options with some help from Parts associate Justin (an obvious expert level sound system technician), and got me set-up for service. I am more than satisfied with the cost (bang for the buck) and the quality of sound from my speakers is remarkably good, and loud too. I brought in my bike on Tuesday, and Nancy notified me it was ready by Thursday- very Quick work. Congratulations to the service department at Harley-Davidson of The Woodlands for consistently great work."

    Overall Rating:
    Briant Peterson - Spring, TX
  • "To the Owner and or General Manager

    I wanted to say thank you for the great job by Ashleigh Woods on Saturday February 21st.

    I was very impressed with the level of customer service and professionalism exhibited by General Merchandise Sales Associate Ashleigh Woods.

    I stopped in to check if your dealership had a shirt in stock that I saw on Harley Davidsons web site. Unfortunately you guys didn't have the item in stock. Fortunately however, I was being assisted by Ashleigh. Not only did she greet me in a professional manner and made me feel welcome, Ashleigh did everything she could at the time to ensure my satisfaction with the out of stock item.

    I have one request. Please take a moment and recognize Ashleigh for her efforts to represent your dealership in a positive way. She deserves to be applauded.

    Well done!

    Sincerely,

    Carl Sims"

    Overall Rating:
    Cark Sims - Houston, TX
  • "My experience with the entire Staff was absolutely a great! Mark - my sales guy; worked with me, kept in constant communication, and yet did not bother me, I loved that! He was so helpful and kind! I am really impressed with his overall friendly and resourceful nature!

    My husband is turning 43 and has wanted a Harley for Years. He and I have been together for almost 26 years...So, the thought of him riding around with other drivers that pay little attention to bikers made me incredibly nervous.

    I know though - that Harleys are loud - so they will hear him coming! That, believe it or not, was my decision breaker:)

    When we decided to plan his surprise by having all of us at he dealership waiting. The staff jumped in and helped us so much! They took pictures, put Harley balloons on his bike, laughed with us and truly made us feel like part of the Family! Mark - I sincerely thank you and everyone else for making this experience an incredibly memorable event!

    See you all soon!"

    Overall Rating:
    Kim Barrett - Spring, TX
  • "Katie in apparel is just super. She greeted me at the door, asked the right questions and showed me to exactly the items I was looking for. I purchased three shirts and I will be back to purchase more apparel in the future."

    Overall Rating:
    Michael Villa - Conroe, TX
  • "The overall experience with The Woodlands has been very good. I really like the sales and parts people. Very friendly and helpful."

    Overall Rating:
    Scott Meredith - Mangolia, TX
  • "I have no complainta or never had any problems from this store."

    Overall Rating:
    Tom Oliver - Conroe, TX
  • "I've experienced nothing but good dealing every time I visted their dealership."

    Overall Rating:
    Cliffard Frazier - Houston, TX
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